What is TRIWORLD?
TRIWORLD is an interactive virtual environment – a high-tech, “high touch” communications platform – that enables deployed military on unaccompanied orders to communicate with their loved ones across the globe. TRICARE South beneficiaries and their invited guests can meet, talk, build relationships and even learn more about their TRICARE benefits in a unique, fun and highly enabling environment.
What is there to do in TRIWORLD?
There are five simulated “islands” in TRIWORLD. They are:
- Welcome and Orientation Center
- Tropical island
- Residential neighborhood
- Overseas military base
- Media center
Each “island” offers a wide range of activities designed to encourage interaction between active duty personnel and their family members.
Who can register for TRIWORLD?
Basically, TRICARE beneficiaries in the South Region 18 and over can register for TRIWORLD.
Who cannot register for TRIWORLD?
TRIWORLD is what is known as a “Closed World”. Registration (signing up) is limited to TRICARE South beneficiaries and their invited guests who have activated their “
MyHMHS for Beneficiaries” secured online services account.
How do I register for TRIWORLD?
Beneficiaries can log in on the “
MyHMHS for Beneficiaries” page with their current MyHMHS for Beneficiaries account information or they can log in directly on the
TRIWORLD page. Once logged in a beneficiary can begin creating their avatar. Learn more about additional details regarding the
log in procedure.
Is there an age limit for TRIWORLD users?
TRIWORLD users are limited to South Region beneficiaries 18 years of age or older. In order to keep TRIWORLD a safe and secure online environment enjoyable for all users over the age of 18, we do require that you enter an accurate date of birth. By entering your date of birth, you are agreeing that you are 18 years of age or older.
Is there any cost to enter TRIWORLD?
There is absolutely no cost to accessing the TRIWORLD experience. This technologically advanced virtual world is totally free. Humana Military is pleased to be able to offer this unique environment to our very deserving military and their family members.
Where can I download the software for TRIWORLD?
There are two ways you can download the software for TRIWORLD.
The first way you can download the software is:
- Login with your MyHMHS for Beneficiaries User ID and Password or Register for MyHMHS for Beneficiaries
- Register for TRIWORLD
- Once successfully registered for TRIWORLD:
The last step of registration for TRIWORLD automatically offers to download the software for you and also offers a link to download the software. You will also receive an email from "hmhstriworld@humana.com" that also has a link to download the software.
The second way you can download the software is:
- Simply click the link that says "Download Software" in the Quick Links on the right hand side of the TRIWORLD main page.
What is an avatar?
An avatar is a three dimensional animated virtual “you”. It’s what you design to represent you in the TRIWORLD virtual environment. It’s an electronic image that is then manipulated by the beneficiary as the avatar journeys throughout its virtual environment.
Basically, an avatar allows you to protect your privacy: only your invited guests will know that your avatar is YOU. Humana Military believes quite strongly in protecting the privacy of our beneficiaries. Within TRIWORLD, no one will have access to real names, to SSNs, to medical information or any Protected Health Information (PHI) of any kind. And, each time a user signs in, there will be reminder that we expect users to respect others’ rights and not even discuss PHI while in this virtual environment.
How long does it take to create an avatar?
It’s actually a relatively simple process and should take no longer than 5 minutes to complete.
Can I change the look of my avatar?
You certainly can – just follow the instructions in the tutorial on the TRIWORLD site or ask our avatar specialist for help.
How do I go about choosing a name for my avatar?
Basically, you select your first name and then use the template provided to choose from a set of available last names. The last names are designed to provide some indication of your “personality” in the TRIWORLD environment. Once you’ve chosen your name, it’s your name for as long as you maintain your TRIWORLD “account”.
Will I be able to change my avatar name later?
Each avatar has a unique first and last name. Your avatar's name will be used as your personal identity for others to see. Names cannot be changed later so choose wisely! Take your time with your selection and be creative.
What if other avatars become harassing or intrusive in TRIWORLD?
Each avatar has the ability to “mute” another avatar – eliminating the possibility of the other avatar invading your “space”. You also can report harassment or intrusive behavior by going to the “Help” menu and then selecting “Abuse Report”. Humana Military reserves the right to remove avatars from the TRIWORLD environment, permanently suspending their ability to enter this virtual world.
What is the expected behavior of avatars within TRIWORLD?
Please carefully review TRIWORLD's
Terms of Use.
What behaviors may result in sanction or expulsion in TRIWORLD?
The Community Standards sets out six behaviors, the 'Big Six', that will result in suspension or, with repeated violations, expulsion from TRIWORLD:
Intolerance
Actions that belittle, or defame individuals or groups, inhibit the satisfying exchange of ideas and communication within the community. The use of inappropriate or demeaning language or images in reference to another avatar’s, ethnicity, gender, religion, or sexual orientation is never allowed in TRIWORLD.
Harassment
Harassment can take many forms. Communicating or behaving in a manner which is offensively coarse, intimidating or threatening, unwelcome sexual advances or requests for sexual favors, or is otherwise explicit sexual behavior that is likely to cause annoyance or alarm is harassment and is never allowed in TRIWORLD.
Assault
Assault means: pushing, or shoving another avatar.
Disclosure
Residents are entitled to a reasonable level of privacy with regard to their experience in TRIWORLD. Sharing personal information about a fellow avatar --including gender, religion, age, marital status, race, sexual preference, and real-world location is a violation of that avatar’s privacy. Remotely monitoring conversations, posting conversation logs, or sharing conversation logs without consent are all prohibited.
Indecency
Mature Adult Content, deliberate nudity, or adult language including expletives, and other offensive communication is prohibited.
Disturbing the Peace
Disrupting scheduled events or the use of repetitive sounds (irritating sounds during chat) are examples of disturbing the peace in TRIWORLD and are not allowed.
Will TRIWORLD run on my computer?
To check the specifications for your computer review the requirements on the
systems needs page.
In order to enter TRIWORLD, you must download and launch an application that is used to 'view' the world. This is similar in some respects to the browser you use to visit websites.
What do I do if I forget my password?
If you have lost or forgotten your password, go to the
your account page, then you will fill in your Avatar first and last name and click the "Send Instructions" button. You will then receive an email with instructions on how to create a new password.
What if I move to another region? Will I still have access to TRIWORLD?
Unfortunately, your access will be revoked. This virtual world was designed as a communication platform for Humana Military beneficiaries and their families in the South Region only. On a more positive note, one of your military friends in the South Region may include you and your family as invited guests so you can continue communicating in this virtual world.
What if I live in a another region?
On a positive note, if you are not in the South Region, one of your military friends in the South Region may include you and your family as invited guests so you can communicate in this virtual world.
What do I do if I have questions while in TRIWORLD?
There is an avatar specialist who is in the Welcome Center. This specialist will be available to answer your questions.
Can my password be anything I want?
Yes, as long at it is between 6-16 characters in length and contains at least 1 number,1 letter and at least one special character ( $ @ # ! - + _ = ). To optimize the security of your account, we recommend choosing a password that includes numbers, upper and lower case letters - as well as non-alphanumeric characters.
