The TRICARE Provider Handbook has been developed to provide you and your staff with basic, important information about TRICARE, while emphasizing key operational aspects of the program and program options. This handbook will assist you in coordinating care for TRICARE beneficiaries. It contains information about specific TRICARE programs, policies, and procedures.
Contracted TRICARE providers are obligated to abide by the rules, procedures, policies, and program requirements as specified in this TRICARE Provider Handbook, which is a summary of the regulations and requirements related to the TRICARE program. Additional TRICARE program information may be found on the
TRICARE web site. TRICARE program manuals are available in their entirety at
TRICARE's Manuals Online web page.
The
provider handbook is also available electronically on the Provider Handbook and Materials page. Behavioral health care providers can request paper copies of the handbook from ValueOptions, Inc. (Humana Military’s behavioral health care contractor) at 1-800-700-8646. Provider newsletters and monthly bulletins are distributed throughout the year to provide updates to this publication as needed.
Thank you for your service to America’s heroes and their families. If you are a network provider and need any assistance, please contact your TRICARE Provider Relations Representative at the TRICARE Service Center (TSC) nearest you. Use the TRICARE Service Center Locator in the Provider portal of the Humana Military Web site to find a TSC in your area.
This chapter outlines: