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Claims for Beneficiaries Using Medicare and TRICARE
      


WPS/TFL is the claims processor for all TFL claims. If you currently submit claims to Medicare on your patient’s behalf, you will not need to submit a claim to WPS/TFL. WPS/TFL has signed agreements with each Medicare carrier allowing direct, electronic transfer of TRICARE beneficiary claims to WPS/TFL.
Beneficiaries and providers will receive EOBs from WPS/TFL after processing.

Note: Participating providers accept Medicare’s payment amount. Nonparticipating providers do not accept Medicare’s payment amount and are permitted to charge up to 115 percent of the Medicare-approved amount. Both participating and nonparticipating providers may bill Medicare.

When TRICARE is the primary payer, all TRICARE requirements apply.  See Chapter 13 of the TRICARE Reimbursement Manual for details.

Figure 8.6 contains important contact information for you and your patients regarding Medicare and TRICARE claims.

Figure 8.6 Medicare and TRICARE Claims Contact Information

Appeals

WPS/TRICARE For Life
Attn: Appeals
P.O. Box 7490
Madison, WI 53707-7490

Claims Submission (Note:  Submit claims to Medicare first)

WPS/TRICARE For Life
P.O. Box 7890
Madison, WI 53707-7890

Customer Service

WPS/TRICARE For Life
P.O. Box 7889
Madison, WI 53707-7889

Online

TRICARE4U

Program Integrity

WPS/TRICARE For Life
Attn: Program Integrity
P.O. Box 7516
Madison, WI 53707-7516

Refunds

WPS/TRICARE For Life
Attn: Refunds
P.O. Box 7928
Madison, WI 53707-7928

Third-party liability

WPS/TRICARE For Life
Attn: TPL
P.O. Box 7897
Madison, WI 53707-7897

Toll-free telephone

1-866-773-0404

Toll-free TDD

1-866-773-0405
 

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Last Reviewed: August 9, 2010