ValueOptions, Inc. (ValueOptions) is the behavioral health contractor for Humana Military Healthcare Services, Inc. (Humana Military), for the TRICARE South Region. ValueOptions administers the TRICARE behavioral health care benefit and manages the behavioral health care provider network. ValueOptions reviews clinical information to determine if behavioral health care is medically or psychologically necessary. In certain circumstances, TRICARE waives behavioral health care services benefit limits for medically or psychologically necessary services. ValueOptions Provider Relations Representatives are available to answer non-clinical questions, address concerns, or assist with requests for additional information Monday–Friday, excluding federal holidays at 1-800-700-8646.
This section outlines:
