What’s new at www.humana-military.com? The “Verify Patient Eligibility” feature at “MyHMHS for
Providers”— the secure section of the provider portal—includes a host of new options.
 
You can now:

Input up to five eligibility checks at a time View beneficiary/sponsor detail, including: Rank/grade Other health insurance Eligibility history Cost–share, copayment and catastrophic cap information for an individual beneficiary and family Referral/authorization history for an individual beneficiary

Access a map of TRICARE regions and corresponding contact information View TRICARE program benefit information Look up codes to determine if a referral is needed Build a new referral request Add to an existing referral (if you are the provider assigned)

Humana Military Healthcare Services, Inc. (Humana Military) conducted outreach to providers in the TRICARE South Region earlier this year to gather insight on how to make the eligibility feature more useful. As a result of valuable provider feedback, the feature is now more robust and complete for your office needs.
 
On an ongoing basis, Humana Military will be reaching out to our preferred provider community for feedback on other ways to improve our online tools, so you can retrieve needed information in a timely manner through easy-to-use functions. Our goal is to ensure you have everything you need at your fingertips for all transactions with Humana Military.