Tips for MyHMHS for Providers Web Site Administrators

 
The Humana Military Web site features MyHMHS for Providers, a secure Web portal where health care providers can perform a variety of functions, including:

• Verifying patient eligibility
• Entering requests for new patient referrals and authorizations
• Checking or updating existing referrals and authorizations
• Looking up diagnosis codes
• Checking authorization requirements by procedure code
• Registering and maintaining National Provider Identifiers
• Updating contact preferences
• Linking to electronic claims submission options
• Accessing lists of enrolled TRICARE patients by primary care manager

Administrators have access to all of the standard features on the MyHMHS for Providers Web site. They also have additional use-monitoring privileges for their provider identification (ID), including the ability to:

• Review, approve or reject access requests
• Monitor users and deactivate them when necessary

Becoming an administrator streamlines the internal access process and puts the control in your hands. You can become an administrator, by contacting a Humana Military Provider Education Representative by calling 1-800-444-5445.
 
Once you are a registered administrator, you will receive a Site Administrator Web link unique to your Tax ID Number. When staff members register for the Web site, their requests will go directly to you for approval. There is no limit on the number of registered administrators for each Tax ID Number.
 
Your staff can also access the MyHMHS for Providers Web site without an administrator through:

• The MyHMHS Web site. Staff can enter the authorization/order number and key code provided on a fax referral from Humana Military when prompted by the registration wizard.
   
• An on-site Humana Military Provider Education Representative. Provider representatives can grant staff members access.