To become a TRICARE Network provider for ValueOptions, a provider must meet established network criteria. If you would like to inquire about network criteria or request an application to join the network, please email us at provhelptricare@jax.valueoptions.com or call (800) 700-8646, ext 2092 and follow the instructions to leave a message. 

The entire credentialing process can take 90+ days. When submitting an application, you can expedite the process by ensuring that all required information is attached and blanks are filled in.You will receive written notification once your application has been approved. In the interim, you can check the status of your application by emailing us at provhelptricare@jax.valueoptions.com or calling (800) 700-8646, ext 2092 and leave a message.

It is very important that we have current and accurate demographic information for each individual provider in our network. This information is used to make referrals and to keep you informed of TRICARE program updates. In addition, authorization confirmation will be sent to you via facsimile.  Therefore, it is also important that we have your current fax number on file.

Internet email communication will give you immediate notification of information. Please remember to notify us of changes to your email address.

If a provider does not meet ValueOptions criteria for joining our network, he/she may become certified as a Non-Network TRICARE provider. To become a TRICARE certified provider, please contact TRICARE Provider File Operations at PGBA at (800) 288-2227, ext 69550.