Provider Handbook
    

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Prior Authorizations
Claims
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Prior Authorizations

Providers have the responsibility to contact the market case manager to obtain an authorization before providing ECHO services. An ECHO case manager can be reached by calling the market toll-free number:
 
  • Florida (excluding the panhandle), Georgia, and South Carolina, call 1-800-447-6072
  • Alabama, Florida panhandle, Louisiana (east of the Mississippi River), Mississippi, and Tennessee, call 1-866-323-7155
  • Arkansas, Louisiana (west of the Mississippi River), Oklahoma, and Texas (excluding the El Paso area), call 1-800-447-8808


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Claims
See the Claims Processing and Billing Information section for details on filing ECHO claims.


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For More Information
Refer to the resources listed below for additional information and assistance:
   


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Last Update: July, 2007