|
Resource
|
Description
|
Contact Information
|
| Behavioral Health Claims |
For information or submission of behavioral health claims |
Behavioral Health
P.O. Box 7034
Camden, SC 29020-7034
1-800-403-3950 |
| Behavioral Health Partner—ValueOptions |
For questions and information about behavioral health and substance use services |
ValueOptions
P.O. Box 551188
Jacksonville, FL 32255-1188
1-800-700-8646
Fax Numbers
Appeals and Reconsiderations:
1-904-363-8294
Outpatient Records /Retrospective
Review: 1-866-811-4422
Outpatient Treatment Reports (OTRs): 1-866-811-4422
Retrospective Review of OTR:
1-866-811-4422
Provider Relations & Quality
Management: 1-866-429-8995
Credentialing: 1-866-429-8995 |
| Claims (PGBA) |
For all claims-related questions |
1-800-403-3950
TRICARE South Region
Claims Department
P.O. Box 7031
Camden, SC 29020-7031
|
| CPT Procedural Coding Manual |
To receive copies or if you need assistance |
1-800-621-8335
American Medical Association
P.O. Box 10950
Chicago, IL 60610 |
| Disease Management |
To obtain information about the Humana Military Disease Management Programs |
Call 1-800-881-9227 or go online. |
| Electronic Claims Fax Line |
To fax supporting documentation for electronic claims |
Institutional: 1-803-462-3988
Professional: 1-803-462-3989
Behavioral Health: 1-803-462-3990 |
| Electronic Claims Help Desk |
To inquire about electronic claims submissions, and for help with problems relating to electronic claims |
1-800-325-5920, Option #2 |
| Fraud and Abuse Hotline |
To report suspected fraud or abuse |
1-800-333-1620 |
| Health Care Finder |
A non-clinical person who facilitates referrals and other customer service functions of beneficiaries to military and/or civilian health care services |
1-800-444-5445 |
| ECHO Case Manager |
For the Extended Care Health Option (ECHO) |
For Florida (except the panhandle), Georgia, and South Carolina:
1-800-447-6072
For Mississippi, Alabama, Tennessee, New Orleans area, and Florida panhandle: 1-866-323-7155
For Arkansas, Louisiana, Oklahoma, and a major portion of Texas: 1-800-447-8808 |
