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'Online Provider Services' Improves Your TRICARE Patient Care (Article 3)
Using the Online Provider Services section of the Humana Military Web site can save TRICARE providers time and improve patient care. This section offers one convenient online location to access the tools and information you need, all organized in an easy-to-use snapshot.

If you haven’t already registered, however, you must do so before you can access information found within the Online Provider Services section. Registration only takes a few minutes and most user accounts are activated within five business days. Official confirmation is sent via e-mail.

Sign Up               Sign In

Once registered, you can do the following:
  • Access patient eligibility and copayment information.
  • Make online referral and authorization requests, check the status of an existing referral or authorization, get a list of provider services and look up diagnosis and procedure codes. Most online referrals and authorizations are approved instantly, while the patient is still in the office.
  • Check the status of claims, allowing those on the billing staff to manage claims conveniently and effectively.
    Review provider-specific utilization reports that afford a detailed analysis of all charges and expenditures, including key indicators, such as pharmacy utilization and emergency admissions. Also, you can compare your costs and outcomes with those of other providers in the region.
  • Submit claims electronically. Through the Humana Military site, you can use a HIPAA-compliant system that allows you to submit TRICARE claims, free of charge, in a secure environment that requires no software to install.
The Online Provider Services section of the Humana Military Web site also includes news briefs that are important to Humana Military providers, an online version of the TRICARE Provider Handbook and a schedule of upcoming provider seminars. You can also access The Answer Place, which offers a list of answers to commonly asked questions.

The Humana Military Web site is available 24 hours a day, seven days a week, giving you and your staff a way to gather information and make transactions when it’s most convenient for you. Register today!

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