Humana Military wins Web innovation award at 2003 TRICARE Conference

Award recognizes HMHS's success in providing innovative online services

      
LOUISVILLE, KY - Mar 25, 2003
 - Humana Inc. (NYSE: HUM) announced today that its wholly-owned subsidiary, Humana Military Healthcare Services (HMHS), was honored at the recent Department of Defense (DoD) TRICARE conference with a "Best of TRICARE on the Web" award as the "Most Innovative Web Site" for a Managed Care Support Contractor in 2003.

TRICARE recognized the HMHS Web site for the innovative online services it offers to providers, beneficiaries and military medical facilities throughout TRICARE regions 2, 3, 4 and 5, encompassing the Heartland, Mid-Atlantic, Southeast and GulfSouth areas.

At www.humana-military.com, providers have the capability to create referrals and authorizations, verify patient eligibility, run provider-specific reports and check the status of pending claims. HMHS TRICARE Prime beneficiaries can pay quarterly and annual re-enrollment fees, find a provider, download forms and access program guidelines, including information on health and wellness. HMHS’ military medical facilities can use the site to run facility-specific reports, confirm patient eligibility and follow the progress of pending claims.

"In today’s technological age, HMHS recognizes the value of providing innovative web-based services to our beneficiaries, providers and military partners," said Dave Baker, HMHS president and chief executive officer. "Our online services provide efficient, timely and user-friendly customer service tools that enable our beneficiaries and providers to access important health information at the precise moment they need it."

HMHS contracts with the DoD to provide access to health care services to approximately three million eligible military dependents in Florida, Georgia, Alabama, Mississippi, Tennessee, North Carolina, South Carolina, Kentucky, West Virginia, Ohio, Indiana, Illinois, Wisconsin, Michigan and parts of Iowa, Missouri, Arkansas, Louisiana and Virginia through the administration of the TRICARE program.

Humana Inc., headquartered in Louisville, Ky., is one of the nation’s largest publicly traded health benefits companies, with approximately 6.6 million medical members located primarily in 18 states and Puerto Rico. Humana offers coordinated health insurance coverage and related services – through traditional and Internet-based plans – to employer groups, government-sponsored plans and individuals.

More information regarding Humana is available at www.humana.com.


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FOR MORE INFORMATION, CONTACT:
Tonya Gabbert
Humana Military Healthcare Services
VOICE: 502-580-2914