To register family members or to update their records, you must complete the Application for Department of Defense Common Access Card and DEERS Enrollment, (DD Form 1172) and provide other important documentation such as marriage, birth or death certificates; family members’ Social Security numbers; DD 214s (separation papers from active duty); Medicare cards; etc. You must update each family member’s eligibility record separately when changes occur.

You or a family member should contact the nearest uniformed services identification (ID) card-issuing facility to find out what documents you need in order to register or update eligibility information in DEERS. You can find the closest facility by visiting the RAPIDS Site Locator. If family members reside at a different address, the sponsor must have the DD Form 1172 notarized.

You can verify DEERS information by contacting Humana Military’s toll-free number, a TRICARE Service Center, or a BCAC at your local MTF.

DEERS can be updated using one of the following methods: