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Your TRICARE Regional Contractor
We often refer to your regional contractor throughout this handbook and describe differences in each region. In cases where there are regional differences, refer to the information specific to your region. Besides offering toll-free customer service telephone lines and Web sites, each regional contractor operates TRICARE Service Centers throughout the region, typically at or near military installations, which offer customer service support. The following descriptions of each TRICARE region include contact information for each regional contractor.
Regional Contractor Contact Information
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North |
South and Overseas |
West |
| Regional Contractor: |
Health Net Federal Services, Inc.
(Health Net) |
Humana Military Healthcare Services
(Humana Military) |
TriWest Healthcare Alliance
(TriWest) |
| Phone: |
1-877-TRICARE
(1-877-874-2273) |
1-800-444-5445 |
1-888-TRIWEST
(1-888-874-9378) |
| Web Site: |
Health Net |
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TriWest |
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TRICARE North Region
The TRICARE North Region includes Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and portions of Iowa (Rock Island Arsenal area), Missouri (St. Louis area), and Tennessee (Ft. Campbell area only).
TRICARE South Region
The TRICARE South Region includes Alabama, Arkansas, Florida, Georgia, Louisiana, Mississippi, Oklahoma, South Carolina, Tennessee (excluding the Ft. Campbell area), and Texas (excluding the El Paso area).
TRICARE West Region
The TRICARE West Region includes Alaska, Arizona, California, Colorado, Hawaii, Idaho, Iowa (excluding Rock Island Arsenal area), Kansas, Minnesota, Missouri (except the St. Louis area), Montana, Nebraska, Nevada, New Mexico, North Dakota, Oregon, South Dakota, Texas (the southwestern corner, including El Paso), Utah, Washington, and Wyoming.
TRICARE Overseas
TRS is available overseas. The TRICARE overseas areas include TRICARE Europe, TRICARE Latin America and Canada (TLAC), and TRICARE Pacific. The TRICARE South Region contractor, Humana Military, handles enrollment, billing, and customer support services for these overseas areas.
TRICARE Europe includes Africa, Europe, and the Middle East. TLAC includes Canada, the Caribbean Basin, Central and South America, Puerto Rico, and the Virgin Islands. TRICARE Pacific includes Asia, Australia, Guam, India, Japan, Korea, New Zealand, and remote Western Pacific countries.
TRICARE Service Centers (TSCs) can provide information about locating a provider or accessing health care in overseas locations. Contact the TRICARE Area Office in your overseas area to locate a TSC near you.
The U.S. Department of State provides several useful resources, including a Web site listing U.S. Embassies and Consulates. A TRICARE point of contact is located at each U.S. Embassy and Consulate. Locate a U.S. Embassy or Consulate at the U.S. Embassies Web Site.
TRICARE Area Office Contact Information
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