Humana-Military.com

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Welcome to TRICARE Prime Remote


How it Works

The first step is to make sure all Defense Enrollment Eligibility Reporting System (DEERS) information for you and your family members is correct and current. DEERS is a worldwide, computerized database of uniformed service (active duty and retired) members, their family members, and others who are eligible for military benefits, including TRICARE. The key to receiving timely, effective TRICARE benefits—doctor appointments, prescriptions, payment of health care expenses, etc.—is proper and current registration in DEERS.

To update DEERS:


Visit a uniformed services personnel office. Find one near you at the Rapids Site Locator.
Call 1-800-538-9552.
Fax address changes to DEERS at 1-831-655-8317.
Mail address changes to:
Defense Manpower Data
Center Support Office
Attn: COA
400 Gigling Road
Seaside, CA 93955-6771
Update addresses online.
 

Then, if you and your family are eligible and you enroll in TPR or TPRADFM, you may seek health care from either a TRICARE network provider or, if none are readily available, you may go to a local civilian TRICARE-authorized provider. Both network and authorized providers meet our rigorous standards for quality health care. Network and participating authorized providers will submit your claims directly to TRICARE. That means no claims paperwork for you to file. (See the Getting Started section for a description of these provider types.) All you have to do is show your uniformed services identification (ID) or Common Access Card (CAC), just like you would at an MTF. When enrolled in TPR or TPRADFM, you’ll have minimal out-of-pocket costs. See the TRICARE: Summary of Beneficiary Costs flyer for details about your costs for covered services.

A TPR or TPRADFM enrollment card and welcome letter have already been, or will be, mailed to you. Write your provider’s name and telephone number on your enrollment card and refer to this information when you need to make an appointment.

Important Contact Information

National TRICARE Web Site
www.tricare.mil
TRICARE Pharmacy Information
1-866-DoD-TMOP (mail order)
(1-866-363-8667)
1-866-DoD-TRRx (retail) (1-866-363-8779)
www.express-scripts.com/TRICARE
      
TRICARE North Region Contractor
Health Net Federal Services, Inc. (Health Net)
1-877-TRICARE (1-8877-874-2273)
Health Net Web site
TRICARE South Region Contractor
Humana Military Healthcare Services, Inc.
(Humana Military)
1-800-444-5445
1-877-249-9179 (active duty)
1-877-298-3408 (National Guard and Reserve)
    
TRICARE West Region Contractor
TriWest Healthcare Alliance (TriWest)
1-888-TRIWEST (1-888-874-9378)
TriWest Web site
TRICARE Overseas
(TRICARE Europe, TRICARE Latin America and Canada, and TRICARE Pacific)
1-888-777-8343
Overseas Web site


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Last Reviewed: July 30, 2009