Dear TRICARE Prime Member:
Your decision to enroll in TRICARE Prime was an important one. To make the best use of your benefits, read this TRICARE Prime Handbook. If you have questions about your benefit after reading this handbook, there are many resources available to help you.
With TRICARE Prime, you will receive most of your care from an assigned primary care manager (PCM). Your PCM can be either a military treatment facility (MTF) provider or a civilian TRICARE network provider. We will discuss your PCM and other provider types later in this handbook.
A TRICARE Prime enrollment card and letter have been, or will be, mailed to you. Write your PCM’s name and telephone number on your enrollment card and refer to this information when you need to make an appointment.
Important Contact Information
National TRICARE Web Site
www.tricare.mil |
TRICARE Pharmacy Information
1-866-DoD-TMOP (mail order)
(1-866-363-8667)
1-866-DoD-TRRx (retail) (1-866-363-8779)
www.express-scripts.com/TRICARE
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TRICARE North Region Contractor
Health Net Federal Services, Inc. (Health Net)
1-877-TRICARE (1-8877-874-2273)
Health Net Web site |
TRICARE South Region Contractor
Humana Military Healthcare Services, Inc.
(Humana Military)
1-800-444-5445
1-877-249-9179 (active duty)
1-877-298-3408 (National Guard and Reserve)
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TRICARE West Region Contractor
TriWest Healthcare Alliance (TriWest)
1-888-TRIWEST (1-888-874-9378)
TriWest Web site |
TRICARE Overseas
(TRICARE Europe, TRICARE Latin America and Canada, and TRICARE Pacific)
1-888-777-8343
Overseas Web site |
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