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Step 6: Get to Know Your Regional Contractor
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Besides offering toll-free customer service telephone lines and Web sites, each regional contractor operates TRICARE Service Centers (TSCs), typically at or near military installations, which offer customer service support. The following descriptions of each TRICARE region include contact information for each regional contractor.
TRICARE South Region
The TRICARE South Region includes Alabama, Arkansas, Florida, Georgia, Louisiana, Mississippi, Oklahoma, South Carolina, Tennessee (excluding the Ft. Campbell area), and Texas (excluding the El Paso area).
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| Regional Contractor |
Humana Military Healthcare Services, Inc. (Humana Military) |
| Phone |
1-800-444-5445 |
TRICARE North Region
The TRICARE North Region includes Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and portions of Iowa (Rock Island Arsenal area), Missouri (St. Louis area), and Tennessee (Ft. Campbell area only).
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| Regional Contractor |
Health Net Federal Services, Inc. (Health Net) |
| Phone |
1-877-TRICARE (1-877-874-2273) |
| Web site |
Health Net Federal Services |
TRICARE West Region
The TRICARE West Region includes Alaska, Arizona, California, Colorado, Hawaii, Idaho, Iowa (excluding Rock Island Arsenal area), Kansas, Minnesota, Missouri (except the St. Louis area), Montana, Nebraska, Nevada, New Mexico, North Dakota, Oregon, South Dakota, Texas (the southwestern corner, including El Paso), Utah, Washington, and Wyoming.
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| Regional Contractor |
TriWest Healthcare Alliance (TriWest) |
| Phone |
1-888-TRIWEST (1-888-874-9378) |
| Web site |
TriWest |
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