New Web Site Makes Enrolling Easier
TRICARE is currently testing a new online enrollment system at three select sites that is projected to become active for all TRICARE Prime beneficiaries in late 2007. The Beneficiary Web Enrollment (BWE) Web site will allow you to manage your TRICARE Prime enrollment without visiting a TRICARE Service Center or mailing a paper form. It will also be linked to the Defense Enrollment Eligibility Reporting System (DEERS), allowing you to update your personal information (home address, phone number, e-mail) for both TRICARE and DEERS at the same time.
Testing began in April 2007 at specific sites for active duty service members (ADSMs) and family members only. Participants are being asked to complete a survey about the usability of the new site after testing. All information entered during testing will be valid.
The new BWE Web site will allow TRICARE Prime beneficiaries to:
- Enroll/disenroll
- Make initial payment (ongoing payments are billed separately)
- Transfer enrollment (enrollment portability)
- Update contact information
- Request a new primary care manager (PCM)
- Add other health insurance information
- Request a new TRICARE Prime enrollment card
The site is now available on a limited testing basis for ADSMs and family members at:
- Wright Patterson AFB, Ohio (North Region)
- Ft. Sill/Reynolds Army Community Hospital, Oklahoma (South Region)
- Lemoore Naval Hospital, California (West Region)
To log in, participants need one of the following:
- Valid Certified Common Access Card (CAC)
- Defense Financial and Accounting Services (DFAS) PIN
- Family Account Number and Password
For family accounts, the sponsor must log on to the Family Account Manager at the DoD Family Account Manager Web site and create separate accounts and passwords for each family member.
Family members can then log in to the BWE using the numbers and passwords. They will be prompted to change temporary passwords at first login. For technical questions, call the Defense Manpower Data Center Support Center at 1-800-538-9552. For other questions about your enrollment, visit Humana Military's Enrollment section.
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