Cancelling Your Appointment

If you need to cancel your scheduled appointment, please contact your provider within the appropriate timeframe. Usually, provider’s offices require notice 24 to 48 hours prior. In many specialties, such as pediatrics, appointments are in high demand—your early cancellation will give another patient the opportunity to have access to timely medical care.

Your provider may have specific policies regarding cancelled or missed appointments. It is important to be aware of these policies for each one of your providers. Many providers charge a missed appointment fee, for which you are responsible, as this is not covered by TRICARE.

There are no fees involved with missed military treatment facility appointments. However, please call at least one day in advance to cancel your appointment to allow someone else to receive medical treatment.