You may change your PCM at any time provided the new PCM is accepting new patients and your request complies with local MTF guidelines. If you have selected a civilian PCM from the online Provider Directory or wish to change to another PCM within the MTF, complete a TRICARE Prime Enrollment and PCM Change Form with the new PCM’s name and location.
   
You need to complete the sponsor section, the section related to the PCM change and the signature section. The change will become effective based on when the PCM change form or change request is received. If you submit your change through the online Beneficiary Web Enrollment (BWE) it will be effective 6 days from the time it was submitted. You may also call Humana Military to change your PCM. Once your PCM change is processed, you will be mailed a confirmation letter with the new PCM name and telephone number.
 
All change requests are subject to the Military Treatment Facility (MTF) Commander guidelines. All PCM changes are not effective immediately, so please do not seek services until you receive confirmation of the change.
 
Submit your PCM change today through Beneficiary Web Enrollment (BWE) or submit a PCM change form.