TRICARE Provider News image

Adobe PDF Print button image Print


  

A Closer Look: Submitting TRICARE For Life Claims
 (Article 12)
 

Claims submission and patient authorization processes for TRICARE For Life (TFL) patients are different than for other TRICARE patients. Here’s a closer look at what you need to know.

TFL is wraparound coverage available to TRICARE beneficiaries who also have Medicare Part A and Part B.  (Note: A beneficiary may be eligible for Medicare, but has not signed up or paid their Part B premiums. In this instance, they would not be eligible for TFL.) TRICARE pays second to Medicare for services covered by both Medicare and TRICARE. TRICARE has partnered with Wisconsin Physicians Service (WPS) for TFL claims processing and customer service.

WPS has signed agreements with each state’s Medicare fiscal intermediary and Part B carrier, which allows Medicare to pay its portion and then submit claims directly to WPS TFL for processing. Be sure to submit your claims to Medicare first. WPS TFL will then send its payment for the remaining beneficiary liability directly to you.

If a beneficiary has other health insurance (OHI), then Medicare pays first and forwards the claim to the OHI, which pays second. In these instances, the beneficiary must file a paper claim (DD Form 2642— available online) with WPS TRICARE For Life (P.O. Box 7890, Madison, WI 53707-7890).

If you do not participate in Medicare, or if the services you’ve provided are not Medicare-covered benefits, paper claims must be submitted to WPS TFL.


Authorizations for Care

Because TFL beneficiaries obtain care through Medicare first, there is usually not a requirement for providers to obtain referrals or prior authorizations from Humana Military. If Medicare benefits are exhausted, or if the patient is seeking care covered by TRICARE but not Medicare, you may need to get prior authorization from Humana Military.

To learn more about Humana Military’s prior authorization requirements, view the Prior Authorization Chart.


Customer Service

You can register with WPS for secure services, including:
 
  • Verifying eligibility
  • Submitting claims online
  • Checking claim status
  • Contacting customer service
  • Viewing explanation of benefits statements
If you have additional questions about TFL, contact WPS at 1-866-773-0404 or visit the WPS Web site.
 
TRICARE4U home page image TFL and USFHP:  Different Programs
Please note: TRICARE For Life (TFL) is not the same as the Uniformed Services Family Health Plan (USFHP). If you are a TRICARE-designated provider with USFHP, please visit the USFHP Web site for more information about submitting claims for beneficiaries enrolled in this program.


Back to Top