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Humana Military Offers Providers Robust, Timesaving Online Tools (Article 6) |
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The provider online services found on Humana Military’s Web site are a robust set of tools specifically designed to maximize efficiency in your office. Here’s an overview of some of the many online tools that can help you do more in less time.
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PCM Central
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You and your staff can go online to “PCM Central ”. Once registered, you can:
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- Browse fee schedules.
- Check your patient’s eligibility and the status of a referral, authorization, or claim.
- Request a referral or authorization.
- Look up diagnosis and procedure codes.
- Examine your patient list and a list of their current claims.
- Review your Provider Locator information.
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File Claims Electronically
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All TRICARE providers are required to submit claims electronically, which results in more efficient and error-free submissions. It is free to submit claims electronically, and the result is that your claims will be paid faster. You can also immediately find out what’s covered by TRICARE.
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Referrals/Authorizations |
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You can go online to request new referrals or authorizations, to check existing referrals/authorizations or to look up codes to assist in determining if a referral or authorization is necessary. Online resources also provide assistance in locating preferred specialists/hospitals for referral purposes.
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TRICARE Seminars |
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Whether you are a TRICARE network or non-network provider or staff member, you can view and register for TRICARE seminars online.
View the Local Provider Seminar Schedule located under “Headlines" on the Online Provider Services page. Once there, you can scroll through to learn about each seminar, including:
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- Who should attend
- The location, date, time and directions
- The number of available seats
- A brief description of the seminar and agenda
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While online, you can register for the seminar that best suits your needs after sorting by date, location or other criteria. |
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Web Site Tutorials |
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Although Humana Military has programmed its online provider services section to be easy to use, you can also access tutorials to hone your skills, once you are a registered site user. Quick Start Guides are also available on referrals/authorizations, eligibility and code look-ups. The tutorial is located under Online Provider Services and PCM Central. |
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Search Engine |
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By clicking on “The Answer Place” under “Provider Services” or by typing in a search on the site search tool, you can get answers to all of your Humana Military and TRICARE questions. The best way to ensure a narrow search is to type in an actual question. Humana Military developed artificial intelligence to recognize the content of your question to provide more specific answers than if you merely performed a key word search. |
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Last Reviewed: February 13, 2007
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