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From the Desk of the CMO
(Article 2)
John E. Crum, M.D.
Chief Medical Officer
Humana Military Healthcare Services, Inc.
 

The Department of Defense requires civilian care be medically necessary and compliant with TRICARE benefits. Humana Military strives to meet this requirement without creating barriers to care. Prior authorization and prepayment review are two ways of doing so.

Humana Military requires prior authorization for services with known variation in utilization, limitations in coverage, or both. This enables providers and beneficiaries to confirm the service will be viewed as medically necessary and a covered benefit before it is provided.

Effective April 1, 2006, Humana Military began reducing the number of procedures that require prior authorization. The following services no longer require prior authorization: septoplasty, orthotics, prosthetics, electric hospital bed, CPAP, apnea monitor, and pneumatic compressor.

table listing services still requiring prior authorization is shown below.

The best way to determine if proposed care or services for TRICARE beneficiary requires prior authorization is to utilize the code look up function online. Code look up will indicate if authorization is required for the specific code you enter. If authorization is required, you can request the authorization online. Often you will get an authorization in minutes.

Humana Military performs prepayment review if a claim for a service is received that requires prior authorization and authorization was not obtained.

This review is performed after the service is rendered but before the claim is processed. TRICARE does not deny the claim simply because prior authorization was not received.

When the service is approved, the claim is paid with a penalty of at least 10 percent for failure to obtain required prior authorization. Provider agreements specify the penalty amount if greater than 10 percent.
 

Prior Authorization List
Effective 4/1/2006

Procedures and Services DME
Adjunctive dental Power vehicle or wheelchair
Home health services including home infusion Any DME with miscellaneous code if purchase price is > $500
Extended Care Health Option (ECHO) services Continuous passive motion (CPM) device
Hospice Patient lift
Speech therapy Bone growth stimulator
Transplants (solid organ and stem cell, not corneal transplant)  
Hysterectomy (abdominal, laparoscopic, vaginal)  
Termination of pregnancy  
Reduction mammoplasty  
Uvulopalatopharyngoplasty (UPPP)  
Blepharoplasty  
Bariatric surgery  

Inpatient Hospital Stays

Mental Health
Admissions or transfers to skilled nursing facility, rehab, long term acute care Psychoanalysis
Notification of acute care admission by the next working day Psychological and neuropsychological testing
Discharge notification Inpatient hospital (including substance abuse)
Concurrent reviews upon request by Humana Military Electroconvulsive therapy
Outpatient crisis intervention


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Got Claims Questions?  (Article 3)

Here’s Who Has the Answers
PGBA, LLC
1-800-403-3950

For questions regarding claims status, eligibility, OHI, TPL and explanation of benefits
ValueOptions
1-800-700-8646
For behavioral health claims issues
 
Wisconsin Physicians Service (WPS)
1-866-773-0404
For claims issues involving Medicare
Humana Military
1-800-444-5445

For any claims question that involves authorizations issues for medical or surgical services

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Last Reviewed:  February 2, 2007