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New! Web Enhancements Available at www.humana-military.com
  (Article 5)

Humana Military Healthcare Services, Inc., (Humana Military) has recently added several enhancements to its Web site,
www.humana-military.com, to better serve you.
 
 

One of the new enhancements is a summary of recent prescriptions from the government Pharmacy Data Transaction System (PDTS). Available through the Provider portal, this feature allows you to review prescriptions filled by beneficiaries at military treatment facility pharmacies, TRICARE retail network pharmacies and through the TRICARE Mail Order Pharmacy. Providers with an approved referral or authorization from Humana Military may access this information.
   
By using this feature, you can gain understanding of TRICARE beneficiaries’ medications and help to ensure patient safety by avoiding duplications and interactions. PDTS allows you to conduct a thorough, realtime online assessment that screens the patient’s complete prescription history before you write a new prescription.
 

“Referrals and Authorizations” screens have been streamlined to make both procedures simpler and more efficient.
To access these services, click on “Online Provider Services” from the Provider portal. Once logged in you will be able to:

  • Enter a new referral or authorization request
  • Enter a new hospital admission notification
  • Receive, in many instances, immediate authorization for services
  • Check the status of an existing referral or authorization request
  • Check all of your staff’s recent hospital admissions and services
  • Check to see how a particular diagnosis code is classified by TRICARE
Other online provider services include electronic claims submissions and the ability to view and update your contact information, preferences and e-mail address. You are also encouraged to complete Humana Military’s anonymous Provider Survey and offer feedback.
 
 
Remember to visit Humana Military’s Web site frequently. Humana Military is constantly working to bring you the
enhancements that you need.


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Contacts (Article 6)

Humana Military
1-800-444-5445 
www.humana-military.com 
Pharmacy Customer Service
1-866-DoD-TRRx (retail)
1-866-DoD-TMOP (mail order)
www.express-scripts.com/TRICARE

ValueOptions (behavioral health)
1-800-700-8646

National TRICARE Web Sites
www.tricare.mil

Update DEERS
1-800-538-9552
http://www.tricare.mil/deers/default.cfm

PGBA (claims)
1-800-403-3950


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Created:  October 15, 2007