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Hurricane Aftermath: Important Information for TRICARE Providers 
(Article 1)

Hurricanes Katrina, Rita and Wilma have affected the lives of many TRICARE South Region beneficiaries from Louisiana, southern Mississippi, southwestern Alabama, Texas and Florida. Due to the large-scale evacuations, TRICARE providers like you may be seeing displaced patients who are not only seeking medical care, but also asking questions about their TRICARE coverage during this time of crisis. TRICARE and its regional contractors in the South, West and North are working to make information about TRICARE benefits in the wake of this natural disaster available to both providers and beneficiaries alike. Information about TRICARE benefits is available online, by phone and at TRICARE Service Centers (TSCs). Please share these resources with affected TRICARE beneficiaries you may be treating.

 

Additional Beneficiary Resources

Resource Contact Information
Military OneSource
A resource for active duty service members and their families
1-800-342-9647
Military OneSource Web Site
TRICARE Beneficiary Counseling and Assistance Coordinators (BCACs)
Offer assistance with health care benefits, locating a provider and filing claims
TRICARE'S Web Site

Veterans Affairs (VA)
24-hour Call Center
Provides information about where to receive health care, how to receive prescription drugs and how to locate evacuated VA patients

1-800-507-4571
VA Hurricane Katrina Response and Recovery Center
Serves as central hub for all services to VA-eligible hurricane victims
1-205-554-3700
TRICARE Information Service
Assists with basic questions about TRICARE
1-888-DoD-CARE
(1-888-363-2273)
TRICARE West Regional Contractor
TriWest Healthcare Alliance

1-888-TRIWEST (1-888-874-9378)
TRICARE North Regional Contractor
Health Net Federal Services, Inc.

1-877-TRICARE (1-877-874-2273)
TRICARE Service Centers (TSCs)
TRICARE Pharmacy Programs
TRICARE Retail Pharmacy Network (TRRx)
1-866-DoD-TRRx (1-866-363-8779
)
TRICARE Mail Order Pharmacy (TMOP)
1-866-DoD-TMOP (1-866-363-8667)
 


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