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LOUISVILLE, KY - March 5, 2004- Humana Inc. (NYSE: HUM) announced today that its wholly-owned subsidiary, Humana Military Healthcare Services (HMHS), was honored at the Department of Defense (DoD) TRICARE conference in January with a "2004 Best of TRICARE on the Web" award for innovative online services.
HMHS recently expanded its Wed-based technology to offer beneficiaries, providers and military medical facilities throughout the Heartland, Mid-Atlantic, Southeast and GulfSouth TRICARE regions secured log-on transactions. Secure services specifically praised by the DoD include enrollment verification print-out, Prime enrollment card request, quick eligibility check, referral and authorization inquiry and claim status check. Beneficiaries and providers may register for access to these new online tools at www.humana-military.com.
"The face of technology is constantly changing, and we strive very diligently to keep pace with that evolution," said Dave Baker, HMHS president and chief executive officer. "At the same time, it is absolutely imperative that we protect the privacy of our beneficiaries, providers and military partners who utilize these online tools. It is our priority to provide online services that offer both convenience and security."
"Our technology applications mission is two-fold: to improve TRICARE business processes and to offer our beneficiaries and providers superior customer service," said Betty Hudson, director of management information systems. "Our Web site is one quick and easy tool our beneficiaries and providers can use to get answers to their TRICARE questions 24 hours per day, seven day per week."
About HMHS
HMHS, a subsidiary of Humana Inc., began administering the TRICARE program on July 1, 1996 and currently serves approximately 2.9 million eligible TRICARE beneficiaries. In August 2003, the Department of Defense awarded HMHS the contract to administer the next generation of the TRICARE program to approximately 2.8 million beneficiaries in the South region. Healthcare delivery under the South region contract is scheduled to begin effective August 2004. Beginning May 2004, HMHS also will administer selected health benefits to active duty service members and their families residing in Puerto Rico.
About Humana
Humana Inc., headquartered in Louisville, Kentucky, is one of the nation's largest publicly traded health benefits companies, with approximately 6.8 million medical members located primarily in 18 states and Puerto Rico. Humana offers coordinated health insurance coverage and related services - through traditional and Internet-based plans, to employer groups, government-sponsored plans, and individuals.
More information regarding Humana is available via the Internet at www.humana.com, including copies of:
- Annual report to shareholders;
- Securities and Exchange Commission filings; Most recent investor conference presentation;
- Quarterly earnings press releases;
- Audio archive of the most recent earnings release conference call;
- Calendar of events (includes upcoming earnings release dates, times, and access number, as well as planned participation in investor conferences).
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