Prime Remote Handbook

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Welcome to
TRICARE
Prime Remote

       
Bringing Benefits Closer to Home for You and Your Family
How It Works
 
Bringing Benefits Closer to Home for You and Your Family
For uniformed service members and their families on remote assignments, getting to a military treatment facility for health care can be difficult. To bring the benefits closer to home, TRICARE Prime Remote (TPR) and TRICARE Prime Remote for Active Duty Family Members (TPRADFM) provide you and your eligible family members with access to quality, convenient health care and all the other benefits of TRICARE Prime when you are on remote assignments far from an MTF.


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How It Works

The first step is to make sure all Defense Enrollment Eligibility Reporting System (DEERS) information for you and your family members is correct and current. DEERS is a worldwide, computerized database of uniformed service (active duty and retired) members, their family members, and others who are eligible for military benefits, including TRICARE. The key to receiving timely, effective TRICARE benefits—doctor appointments, prescriptions, payment of health care expenses, etc.—is proper and current registration in DEERS.

To update DEERS:
 

  • Visit a uniformed services personnel office.  Find one near you at the Rapids Site Locator Web site.
  • Call 1-800-538-9552.
  • Fax address changes to DEERS at 1-831-655-8317.
  • Mail address changes to:

 Defense Manpower Data
Center Support Office
Attn: COA
400 Gigling Road
Seaside, CA 93955-6771

Then, if you and your family are eligible and you enroll in TPR or TPRADFM, you may seek health care from either a TRICARE network provider or, if none are readily available, you may go to a local civilian TRICARE-authorized provider. Both network and authorized providers meet our rigorous standards for quality health care. Network and participating authorized providers will submit your claims directly to TRICARE. That means no claims paperwork for you to file. (See the Getting Started section for a description of these provider types.) All you have to do is show your uniformed services identification (ID) or Common Access Card (CAC), just like you would at an MTF. When enrolled in TPR or TPRADFM, you’ll have minimal out-of-pocket costs. See the TRICARE: Summary of Beneficiary Costs flyer  for details about your costs for covered services.

A TPR or TPRADFM enrollment card and welcome letter have already been, or will be, mailed to you. Write your provider’s name and telephone number on your enrollment card and refer to this information when you need to make an appointment.


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Last Update: July 30, 2008