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Prime Remote Handbook
Table of Contents
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TRICARE
Prime
Remote
Handbook
Your guide to Prime program benefits
for active duty service members and their families.
Table of Contents
Important Information
Welcome
Your Regional Contractor
Service Point of Contact for ADSMs
Eligibility and Enrollment
Active Duty Service Members
Active Duty Family Members
National Guard and Reserve Members
National Guard and Reserve Family Members
Getting Started
TRICARE Provider Types
Your Primary Care Manager
Enrollment Card
Disenrollment
Getting Care
Making an Appointment
Access Standards for Care
Emergency Care
Urgent Care
Routine (Primary) Care
Specialty Care
Prior Authorizations for Care
Getting a Second Opinion
Point of Service Option for Family Members
Covered Services, Limitations, and Exclusions
Outpatient Services
Inpatient Services
Clinical Preventive Services
Behavioral Health Care Services
Behavioral Health Care Services Details
Pharmacy Services
Maternity Services
Dental Options
Dental Prior Authorizations
Services or Procedures with Significant Limitations
Exclusions
Claims
Health Care Claims
Pharmacy Claims
Coordinating Benefits with Other Health Insurance
Third-Party Liability
Explanation of Benefits
Debt Collection Assistance Officers
Life Events
Getting Married or Divorced
Having a Baby or Adopting a Child
Going to College
Traveling
Filling Prescriptions on the Road
Moving
Separating from the Service
Retiring from Active Duty
Becoming Entitled to Medicare
Deceased Sponsor
Loss of Eligibility
Information and Assistance
Beneficiary Counseling and Assistance Coordinators
Appealing a Decision
Filing an Appeal
Filing a Grievance
Reporting Suspected Fraud and Abuse
Maintaining Your Medical Records
Frequently Asked Questions
Acronyms
Glossary
List of Figures
Appendix
South Region Explanation of Benefits Statement Sample
How to Read Your TRICARE EOB
Patient Bill of Rights and Responsibilities
Last Reviewed: May 30, 2007
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