When enrolled in TPR/TPRADFM, your primary care manager (PCM) is one of the following types of providers:
A civilian TRICARE network provider
A civilian, non-network TRICARE-authorized provider (if a network provider is not available)
Your PCM will provide all of your routine care and refer you for specialty care services. If you have any questions about your PCM, please contact Humana Military for assistance.
Changing Your Primary Care Manager
While you may change your PCM at any time, the process is different depending on whether or not you have an assigned network PCM.
Assigned Network PCM
If you have an assigned network PCM, you may change your PCM at any time provided the new PCM is accepting new patients. Once you have selected a new PCM from Humana Military’s provider directory (viewable online ), complete a TRICARE Prime Enrollment and PCM Change Form. You only need to complete the portion of the form related to the change. The change will become effective when Humana Military receives the application.
Non-network PCM
If you are using a non-network, TRICARE-authorized provider as your PCM, you do not have to submit a PCM change form to Humana Military. Simply find a new provider by contacting Humana Military or visit the TRICARE Web site for an online provider directory.
Note: If you are changing your PCM because you are moving, see the Life Events section under “Moving” for more information.
