TRICARE Prime Handbook

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Patient Bill of Rights and Responsibilities

As a patient in the military health system, you have the right to:
  • Receive accurate, easy-to-understand information to help you make informed decisions about TRICARE programs, medical professionals, and facilities.
  • Have a choice of health care providers that is sufficient to ensure access to appropriate high-quality health care.
  • Access emergency health care services when and where the need arises.
  • Receive and review information about diagnosis, treatment, and the progress of your condition, and to fully participate in all decisions related to your health care or to be represented by family members, conservators, or other duly appointed representatives.
  • Receive considerate, respectful care from all members of the health care system without discrimination based on race, ethnicity, national origin, religion, sex, age, mental or physical disability, sexual orientation, genetic information, or source of payment.
  • Communicate with health care providers in confidence and to have the confidentiality of your health care information protected.You also have the right to review, copy, and request amendments to your medical records.
  • Have a fair and efficient process for resolving differences with your health plan, health care providers, and the institutions that serve them.
As a patient in the military health system, you have the responsibility to:
  • Maximize healthy habits, such as exercising, not smoking, and maintaining a healthy diet.
  • Be involved in health care decisions, which means working with providers in developing and carrying out agreed-upon treatment plans, disclosing relevant information, and clearly communicating your wants and needs.
  • Be knowledgeable about TRICARE coverage and program options.
You also have the responsibility to:
  • Show respect for other patients and health care workers.
  • Make a good-faith effort to meet financial obligations.
  • Use the disputed claims process when there is a disagreement.
  • Report wrongdoing and fraud to appropriate resources or legal authorities.

 
Last Reviewed: July 11, 2008