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Awards, Accreditations and Partnerships
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2009
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Humana Military Healthcare Services recognized by Interactive Media Awards for outstanding achievement in website design and development. |
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Humana Military Healthcare Services received an award from the National Military Families Association for significant contributions to the development of NMFA and its initiatives.
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Recognized by Strategic Healthcare Communications with a Gold award in the 2009 eHealthcare Leadership Awards in the category of "Best eBusiness".
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ValueOptions, Humana Military's behavioral health partner, announced that its behavioral health Web site, Achieve Solutions®, received a Platinum Award for Best Site Design for the third consecutive year and a Distinction Award for Best Interactive Site.
View press release 
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Third Consecutive Boomerang Vision Award
The Customer Contact Center Network honored Humana Military with the Vision Award in the large center category for the third consecutive year. The Vision Award is presented to firms for overall contact center excellence.
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Recognized by the Families and Work Institute, the U.S. Chamber of Commerce and the Sloan Foundation for Humana Military's commitment to workforce flexibility as an important workforce and workplace issue.
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Humana Military Healthcare Services, the TRICARE contractor for the South Region, received the “Pro Patria Award” from the Employer Support of the Guard and Reserve (ESGR) organization.
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Humana Military Healthcare Services received an “Above and Beyond Award” by the Employer Support of the Guard and Reserve (ESGR) organization.
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Humana Military Healthcare Services has been accepted as a signatory member to the Defense Industry Initiative on Business Ethics and Conduct (DII).
View press release |
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2008
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Humana Military Healthcare Services associates received top awards at the annual Contact Center World Awards.
View press release |
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Recognized by Strategic Healthcare Communications with a Silver award in the 2008 eHealthcare Leadership Awards in the category of "Best Site Design".
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Second eHealthcare Leadership Award
ValueOptions, Humana Military's behavioral health partner, announced that its behavioral health Web site, Achieve Solutions®, received a Platinum Award for Best Site Design for the second consecutive year.
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Second Consecutive Boomerang Vision Award
Humana Military awarded Boomerang Vision Award from Greater Louisville, Inc. for overall contact center excellence.
View press release
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Recognized by the Families and Work Institute for being one of the best businesses offering flexible yet effective work practices and policies; understanding that effectiveness and flexibility are part of being an employer of choice today.
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Recognized by the Web Marketing Association in the health care category while setting the standard of excellence for all website development. Judging was based on: design, innovation, content, technology, interactivity, copywriting, and ease of use.
View press release
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Humana Military Contact Center Employees Named "Best in the Americas"
Humana Military Healthcare Services associates received top awards at the third annual Contact Center World Awards.
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Healthcare Marketing Report 25th Annual Advertising Awards
Gold awards for Asthma and Diabetes Disease Management brochures in the Brochure category.
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ValueOptions, Humana Military's behavioral health partner, announced today that its behavioral health Web site, Achieve Solutions®, has received two Bronze Awards in the 2007 World Wide Web Health Awards for Patient Education Information and Health Promotion/Disease and Injury Prevention Information.
View press release |
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This partnership will assist military service members wounded during their service in Operation Iraqi Freedom and Operation Enduring Freedom, as well as their families, in obtaining additional care that will aid in their recovery from combat related injuries.
View press release
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2007
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Recognized as “5-Star Employers” as a result of ongoing support for Humana and Humana Military associates who serve in the National Guard and Reserve.
View press release |
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First place in the 2007 e-Healthcare Leadership Awards in the category of "Best eBusiness Site".
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ValueOptions, Humana Military's behavioral health partner, announced that its behavioral health Web site, Achieve Solutions®, received a Platinum Award for Best Site Design.
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URAC Accreditation
Awarded Health Web Site Accreditation from URAC.
View press release |
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Contact Center World Awards
Donita Trowell received the Silver Award at the 2007 Contact Center World Awards.The awards program recognizes trainers who make significant contributions to the overall success of their contact center by delivering exceptional training programs for new team members.
View press release |
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Humana Military awarded Boomerang Vision Award for overall contact center excellence.
View press release |
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Standard of Excellence Web Award
Recognized by the Web Marketing Association in the healthcare category while setting the standard of excellence for all website development. Judging was based on: design, innovation, content, technology, interactivity, copywriting, and ease of use.
View press release |
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URAC Accreditation
Awarded Full Disease Management Accreditation from URAC.
View press release |
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To raise awareness of the critical role played by Customer Service Support Centers in the Greater Louisville regional economy and to provide a forum for the exchange of ideas and best practices among Support Center professionals. |
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Across the nation, the local and national relationships between Employment Readiness Program Managers and Partner corporations are the bridge to increasing employment opportunities for Army spouses. |
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Contact Center World Awards
Donita Trowell named “2007 Best Contact Center Trainer for the Americas”. The award recognizes trainers who make significant contributions to the overall success of their contact center by delivering exceptional training programs for new team members.
View press release |
2006
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URAC Accreditation
Awarded HIPAA Privacy - Business Associate Accreditation from URAC.
View press release |
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Honored by InfoWorld for creative use of cutting-edge technologies to enhance business goals for automated customer service on the web and interactive voice response.
View press release |
2005
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TRUSTe Certification
Awarded TRUSTe Web Privacy Certification. |
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URAC Accreditation
Awarded Full Health Network Accreditation and Full Health Utilization Management Re-accreditation from URAC.
View press release |
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Healthcare Marketing Report 22nd Annual Advertising Awards
Gold Award for Best Advertising Campaign without TV. |
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TMA's Contractor of the Year, Anti-Fraud Performance
Recognized for outstanding accomplishments in the detection and prevention of fraud against the Department of Defense's military health entitlement program.
View press release |
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Aster Awards
Gold Award for Spirited Teamwork Branding Campaign in the Total Advertising Campaigns category. |
2004 and earlier
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eHealthcare Leadership Awards
Distinction Award in the category of "Best Site Design" from eHealthcare Strategy and Trends. |
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DoD's "Best of TRICARE on the Web"
Awarded for innovative online services including enrollment verification print-out, Prime enrollment card request, quick eligibility check, referral and authorization inquiry and claim status check.
View press release |
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URAC Accreditation
Awarded Full Health Utilization Management Re-accreditation from URAC. |
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eHealthcare Leadership Awards
Silver Award in the category of Best Health/Healthcare Content from eHealthcare Strategy and Trends. |
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TMA's Contractor of the Year, Anti-Fraud Performance
Recognized for outstanding accomplishments in the detection and prevention of fraud against the Department of Defense's military health entitlement program.
View press release |
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DoD's "Best of TRICARE on the Web"
Awarded as the "Most Innovative Web Site" for a Managed Care Support Contractor.
View press release |
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TMA's Contractor of the Year, Anti-Fraud Performance
Recognized for outstanding accomplishments in the detection and prevention of fraud against the Department of Defense's military health entitlement program. |
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URAC Accreditation
Awarded Full Health Utilization Management Re-accreditation from URAC. |
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National Managed Health Care Congress (MHCC) Partnership Award
Recognized for TRICARE Region 4 Humana Military/Department of Defense partnership for beneficiary care and provider involvement. |
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Print Industry Association of the South
Awarded for TRICARE Senior Prime directories, printed by our vendor, V. G. Reed. |
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TMA's "Program Integrity Contractor Performance"
Acknowledged for success in fraud deterrence and prevention. |
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URAC Accreditation
Awarded Full Health Utilization Management Accreditation from URAC. |
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National Managed Health Care Congress (NMHCC) Partnership Award
Recognized for TRICARE Region 3 Humana Military/Department of Defense partnership for beneficiary care and provider involvement. |
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TMA's Marketing Conference Activity Award
Honored for customer service, web marketing and teamwork. |
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Public Relations Society of America
Awarded for the Health Care Information Line brochure. |
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TMA's Marketing Conference Activity Award
Honored for outstanding marketing materials. |
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