Humana Military Healthcare Services, Inc. is a wholly-owned subsidiary of Humana Inc., one of the largest and most innovative health insurance companies in the country.  Humana Military was founded in 1993 and is headquartered in Louisville, Kentucky.

Humana Military’s mission is to work collaboratively with our Department of Defense partners in the delivery of high quality, cost-effective, accessible health care services to the military population we serve.  Our vision is to be the most trusted name in military health solutions.

Humana Military has been a TRICARE contractor since 1995, and in partnership with the Department of Defense, provides health care services to 2.8 million active duty and retired military and their families in the South Region of the United States.  The company operates 70 TRICARE Service Centers and supports 53 military treatment facilities (MTFs) in the states of Arkansas, Alabama, Florida, Georgia, Louisiana, Mississippi, Oklahoma, South Carolina, Tennessee and Texas.

PGBA, LLC is Humana Military’s claims processing partner in the South Region.  PGBA is a fiscal intermediary for the military’s TRICARE health benefits program and is one of the largest subsidiaries of BlueCross BlueShield of South Carolina.

ValueOptions, Inc., is Humana Military’s behavioral health care partner in the TRICARE South Region. ValueOptions is the largest privately held behavioral health managed care company in the nation. 

Nearly one third of Humana Military employees are TRICARE beneficiaries including the President and CEO, Senior Regional Executive Director and three Market Office Executive Directors.  

Humana Military was founded in 1993 to focus on military health care initiatives.

In 1995, Humana Military was selected as the contractor for TRICARE Region 3 (Southeast) and Region 4 (GulfSouth). In May 2001, it nearly doubled the size of its TRICARE constituency by acquiring Region 2 (Mid-Atlantic) and Region 5 (Heartland). At that point, Humana Military was providing health services to 42 percent of the nation’s TRICARE beneficiaries.

Humana Military was designated by the DoD as the sole administrator responsible for the Continued Health Care Benefits Program (CHCBP) since 2001.  Offering “bridge” coverage between the end of military health care services and the beginning of private sector coverage, Humana Military offers CHCBP on a world-wide basis.

In August 2003, Humana Military was awarded the contract to administer the next generation of the TRICARE program for approximately 2.8 million beneficiaries in the new South Region.  TRICARE South includes the following states:  Alabama, Arkansas, Florida, Georgia, Louisiana, Mississippi, Oklahoma, South Carolina, Tennessee and Texas (excluding the El Paso area). 

In February 2004, Humana Military was awarded the contract to provide health care services in the Commonwealth of Puerto Rico TRICARE Overseas Prime program. This program serves active duty service members and their families located in the Commonwealth of Puerto Rico.

Humana Military has provided health care services to TRICARE beneficiaries since 1996.  Over the years, Humana Military has been honored again and again for performance excellence in a host of different areas, from the quality of health care services delivered to communication with its beneficiaries. 

From the beginning, Humana Military has been committed to working collaboratively with our military and civilian partners to develop innovative health care solutions and provide superb customer service to meet the beneficiary’s health care needs.