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About Us
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Humana Government Business, Inc. is a wholly owned subsidiary of Humana Inc., one of the largest and most innovative health insurance companies in the country. The company was originally founded as Humana Military Healthcare Services, Inc. and now as Humana Government Business has an expanded mission that includes offerings appropriate for other federal agencies.
Humana Government Business works collaboratively with our federal government partners to deliver high-quality, cost-effective, accessible health solutions to government employees. Our vision is to be the most trusted name in government health solutions.
A TRICARE Managed Care Support Contractor since 1995, Humana Government Business partners with the Department of Defense as Humana Military to provide health care services to approximately 3 million active duty and retired military and their families in the South Region of the United States. The company operates 70 TRICARE Service Centers and supports 53 Military Treatment Facilities in the states of Arkansas, Alabama, Florida, Georgia, Kentucky, Louisiana, Mississippi, Oklahoma, South Carolina, Tennessee and Texas.
Nearly one-third of Humana Government Business employees are TRICARE beneficiaries themselves.
Humana Government Business provides customizable, turnkey health solutions that reduce operational costs for the government in the areas of Patient Appointing, Contact Center Operations, Financial Recovery, Clinical Examinations, Referral Management and others.
By providing resources and services that help keep the beneficiary population healthy, our health and wellness programs reduce utilization of health care services and save the government money. Our solutions include Disease Management Programs, Behavioral Health Services, Employee Assistance Programs, Pharmacy Benefits Management and others.
Our Partners
ValueOptions understands that dealing with stress, depression, family issues or other concerns may be difficult. We are here to help you get the care you need.
As one of the nations’ largest behavioral health companies, ValueOptions serves over 23 million people, across the country, through publicly funded and commercial contracts offering a wide variety of managed behavioral healthcare services. ValueOptions specializes in disease management and wellness for all mental health and chemical dependency diagnoses.
Through a partnership with Humana Military, ValueOptions administers the behavioral health benefit under the Department of Defense TRICARE program by providing high quality, accessible and cost-effective mental health and substance use services. The TRICARE program serves approximately 3 million military beneficiaries throughout the South Region.
With decades of experience in managed care for the diagnosis and treatment of mental illness and substance use, ValueOptions puts people first in all they do. Our commitment to clinical innovation, unmatched customer service and cutting-edge information technology improves the lives of our service men and women and their families.
Visit our behavioral health sites:
Beneficiary Behavioral Health Provider Behavioral Health 
PGBA, LLC is Humana Military’s claims processing partner in the South Region. PGBA is a fiscal intermediary for the military’s TRICARE health benefits program and is one of the largest subsidiaries of BlueCross BlueShield of South Carolina.
Claims Processor 
Humana Military from the Beginning
Humana Military was founded in 1993 to focus on military health care initiatives.
In 1995, the DoD selected Humana Military as the contractor for TRICARE Region 3 (Southeast) and Region 4 (GulfSouth). In May 2001, it nearly doubled the size of its TRICARE constituency by acquiring Region 2 (Mid-Atlantic) and Region 5 (Heartland). At that point, Humana Military was providing health services to 42 percent of the nation’s TRICARE beneficiaries.
Designated by the DoD as the sole administrator responsible for the Continued Health Care Benefits Program (CHCBP) since 2001, Humana Military offers transitional coverage between the end of military health care services and the beginning of private sector coverage. Humana Military offers CHCBP on a worldwide basis.
In August 2003, the DoD awarded Humana Military the contract to administer the next generation of the TRICARE program for approximately 3 million beneficiaries in the new South Region. In April 2012, Humana Military began implementation of the South Region TRICARE Third Generation (T-3) contract. The TRICARE South Region encompasses Alabama, Arkansas, Florida, Georgia, Kentucky (only the Fort Campbell area), Louisiana, Mississippi, Oklahoma, South Carolina, Tennessee and Texas (excluding the El Paso area).
From February 2004 through August 2010, the government contracted Humana Military to provide health care services for the Commonwealth of Puerto Rico TRICARE Overseas Prime program. This program served active duty service members and their families located in the Commonwealth of Puerto Rico.
Humana Military has provided health care services to TRICARE beneficiaries since 1996. Over the years, Humana Military has been honored again and again for performance excellence in a host of different areas, from the quality of health care services delivered to communication with its beneficiaries.
From the beginning, Humana Military has been committed to working collaboratively with our military and civilian partners to develop innovative health care solutions and provide superb customer service to meet beneficiaries’ health care needs. About Humana
Humana Inc., headquartered in Louisville, Ky., is one of the nation’s largest publicly traded health benefits companies, with approximately 11 million medical members. Humana offers a diversified portfolio of health insurance products and related services – through traditional and consumer-choice plans – to employer groups, government-sponsored plans, and individuals.
Over its 45-year history, Humana has consistently seized opportunities to meet changing customer needs. Today, the company is a leader in consumer engagement, providing guidance that leads to lower costs and a better health plan experience throughout its diversified customer portfolio.
More information regarding Humana is available to investors via the Humana Investor Relations page, including copies of:
- Annual report to shareholders;
- Securities and Exchange Commission filings;
- Most recent investor conference presentation;
- Quarterly earnings news releases;
- Replays of the most recent earnings release conference call;
- Calendar of events (includes upcoming earnings release dates, times, and access number, as well as planned interaction with institutional investors);
- Corporate Governance Information
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